What condition is the item?
If there is a problem with an item, it will be listed. I never call an item mint, even when new in the box. Everyones idea of mint is different. We are always glad to answer questions at email@example.com.
Is insurance required?
I require insurance on some items. My idea about insurance is that if item is under $10.00, I don't purchase insurance myself. I encourage insurance for items over $10.00, and require it on some more expensive or breakable items. Without insurance any loss or breakage is the responsibility of the buyer. In our 10 years we have had seven (7) items broken or lost, and we have mailed well over 15,000 packages. So hubby, the packer and shipper with the help of the post office have done good job.